CVC Direct Regulated Status

Carn Vehicle Contracts Limited trading as CVC Direct is regulated by the Financial Conduct Authority (FCA) with a Limited Permission for credit broking. This company is registered on the Financial Services Register under the Firm Registration Number (FRN) 658611.

You can check the above information on the FCA Register by visiting the FCA’s website at register.fca.org.uk/s/ or by contacting the FCA contact centre on 0800 111678

The Financial Conduct Authority is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you. All finance and insurance products are optional.

Credit Searches

By providing us with your credit details, you will be giving us authority to submit a credit application on your behalf to our credit providers, each of which may record a search on your credit file. We will only pass your details onto a subsequent credit provider if the initial application to the first credit provider is not successful. We will use a maximum of three credit providers and therefore, no more than three credit searches will be registered. Finance is subject to credit acceptance to UK residents (excluding the Channel Islands) aged 18 or over. All finance is subject to status. Guarantees and indemnities may be required. Terms and conditions apply.

Contact Details / Complaints:

If you wish to contact us or register a complaint, please contact us by any of the following means:

• In writing – The Managing Director, CVC Direct, 755a Shore Road, Newtownabbey, County Antrim, Northern Ireland BT37 0PZ
• Email – info@cvcdirect.com
• Telephone – 028 9086 4400

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service, free of charge. The website details are: www.financial-ombudsman.org.uk. Time limits to refer your complaint to the Financial Ombudsman Service may apply.